For users who want to use Supsis free of charge, certain packages within specific plans are offered free of charge.
Free plans include sufficient features to meet basic needs. If required, additional modules can be purchased and used together with the free plans.
Users who prefer may continue using only the free plans without paying any fee.
1-) Agent Plan
The Agent Plan is Supsis’s free (Free) package and allows management of only 1 agent within the panel.
The features included in this package are listed below:
- Voice Call
- Video Call
- File and Voice Sharing
- Live Support
- Automatic Translation
- 5 GB Storage Space
- Chatbot Integration
- 1 Smart Trigger
- 4 Weeks Chat Archive
- 10 Chatbot Sessions
- Team Conversation Integration
- 10 Ready Content Creations
- Image Upload
- 1 Department Creation
- 1 Role Creation
- Standard Reporting
- Real-Time Visitor Tracking
- Standard Support
- Chat and Notifications
- Chat Bubble Customization
- Ticket System
- Start Chat with Visitor
- Data Security
- Ready Contents
2-) Customer Table
The Customer Table provides a comprehensive database designed to be used in marketing, automation, chatbot, and artificial intelligence processes.
This module offers two-way integration with all modules where tables within the Supsis platform can be functionally used. In other words, other modules can read data from customer tables and write data to these tables.
Thanks to this structure, customer data is collected in a single center, kept up to date, and actively used in all automated processes.
The free package of the Customer Table module includes the following features:
- Customer Tables Integration
- Limit of 2 Table Creations
- 100 Fields (Columns) per Table
- 2,500 Records per Table
- 1 Image Field per Table
- Data Security
For more information about Customer Tables, you can review the Tables documentation.
3-) Automation
Automations are workflow mechanisms that are triggered by specific events occurring within the Supsis panel, the activation of scheduled timers, or the execution of Webhook URLs belonging to the automation, and automatically perform the steps defined in the automation diagram.
With automations, processes can be managed without manual intervention, repetitive tasks can be automated, and operational efficiency can be increased.
The free automation plan includes the following features:
- Automation Integration
- 100 Free Monthly Sessions
- Unlimited Automation Task Execution in a Single Session
- Event-Based Automation
- Creation of 10 Automation Blocks within the Diagram
For more information about automations, you can review the Automation documentation.
4-) E-Mail
The E-Mail integration allows you to integrate your email services with Supsis and centrally manage all operations performed via your email address through the Supsis panel.
With this integration, you can control your email communication processes from a single panel and increase operational efficiency.
With Supsis E-Mail integration: You can perform bulk email sending, view and manage emails received in your inbox through the Supsis panel, and actively benefit from AI-supported content generation in email creation and sending processes.
The free E-Mail plan includes the following features:
- Sending a total of 500 emails to 250 different email addresses
- Detailed bulk email sending reports
- E-Mail integration
- Data security
- Flexible pricing infrastructure
For more information about E-Mail integration, you can review the E-Mail documentation.
5-) Task Management
The Task Management Module works integrated with Supsis’s CRM infrastructure and enables you to manage your team’s workflows through a centralized, organized, and trackable structure.
Tasks can be easily created through conversations, contact cards, users, automations, and chatbots, and can be instantly tracked by relevant teams or departments.
With this module, internal team coordination is strengthened, business processes become transparent, and tasks are ensured to be completed on time.
The free Task plan includes the following features:
- Task management
- Creation of 1 task workflow
- 5 task stages per workflow
- 25 tasks per task column
- Data security
- Flexible pricing infrastructure
6-) Forms
Forms are designed to make your customer data collection processes easy, flexible, and manageable.
You can share the forms you create via a dedicated form URL or integrate them into your website using iFrame or popup methods.
Thanks to the drag-and-drop infrastructure, you can quickly create forms without technical knowledge and edit or update them at any time according to your needs.
The free Form plan includes the following features:
- Form integration
- Creation of 1 form
- 100 form submissions
- 500 form views
- 15 fields per form
- Data security