Cache Manager Integration

Cache Manager (Cache Management Tool) is a tool within Supsis AI that allows you to share data between your chatbot scenarios and automations. Through this integration, you can securely store and manage a user's session information, preferences, or temporary data that the chatbot needs to remember.

To activate Cache Manager, follow these steps via the Supsis AI panel:

  • a – Integrations Menu
    Click on the Integrations button located in the left menu of your Supsis AI panel.

  • b – Channel Selection
    Under the "Tools" category, find the Cache Manager card and click on it.

  • c – Create New Cache
    In the opened list, click the "+ Create New Cache" button at the top right to define a new data field.

  • d – Cache Key
    The unique key name you will use to access the data later (Example: user_session_123).

  • e – Cache Value
    The actual data corresponding to the key that will be stored in the system.

  • f – Data Type
    You must select the appropriate type for the system to process the data correctly.

   String: Used for text-based data.

   Number: Used for numerical values.

   Boolean: Used for True/False logical values.

   Date: Used for date and time type data.

   JSON: Used to store JSON model data structures.

   Array: Used to store complex data structures or lists.

   Mixed: Used for values containing more than one data type.

   User ID: Used to directly associate the data with a specific user identity.
  • g – Cache Type
    You can determine the scope in which the data will be visible within the system from this section.

- Public: All system users can access these cache types within scenarios.
- Private: Only the user who defined the cache can access these private caches within scenarios.

  • h – Cache Expiration Time
    You can manage how long the cache data will remain in your panel's memory from this section.
    • Never expire: The data remains permanent until you manually delete it.
    • Specify Duration: The data is automatically cleared after the number of minutes or hours you define.
    • Specify Date: The data becomes invalid on a specific calendar date.