Chatbot
The Chatbot menu is the central workspace where you can create, manage, and monitor the performance of your chatbot scenarios. In this section, you can access all details related to chatbot creation, editing, integrations, and analysis processes.
Contents
In this section, you can find all settings, management screens, and usage details related to the chatbot.
Chatbot Menu
The main panel where you can create chatbot scenarios, use ready-made templates, manage integrations, and view reports.
Chatbot Content
A detailed management area where you can configure chatbot structure, manage blocks, handle integrations, adjust bot settings, and manage the AI knowledge base.
Chatbot Blocks
You can explore interaction and action blocks that form the building blocks of chatbot scenarios and create different flow structures.
Overview
The chatbot structure consists of 3 main components:
- Scenario Management: Creating, editing, and using templates
- Technical Settings: Integrations, bot settings, and AI configurations
- Flow Design: Designing scenarios and guiding users with blocks
With this structure, you can create advanced chatbot scenarios using a drag-and-drop approach without needing technical knowledge.
What Can You Do?
- Build smart flows to collect user data
- Create dynamic responses powered by AI
- Publish chatbots on web, WhatsApp, and other channels
- Analyze user behavior to improve your scenarios
- Integrate with external systems