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What Is the Purpose of the Drive Module?

The Drive module allows users to select files and folders within the system and use this content across different areas. It provides significant convenience especially in chat, chatbot, and content management processes.

Users can quickly share files selected from the Drive, eliminating time loss in both customer communication and internal team workflows.

a - Drive Menu

Use this menu to manage your files and folders, add new content, and use them in the areas you need.

Content Managed Within the Drive Module

  1. File and Folder Management:
    Files uploaded to the system and created folders are listed in the Drive area and maintained in an organized structure.

  2. File Selection and Usage:
    Files stored in the Drive can be selected and used in different modules.

  3. File Sharing Through Chat:
    Files from the Drive can be selected and shared quickly through the chat screen.

  4. Chatbot Content Usage:
    Files stored in the Drive can be used in chatbot scenarios to provide content to users.

  5. Centralized Content Access:
    All files are displayed in a single area, enabling quick access to the required content.

Table of Contents

Drive Menu

You can learn how to access the Drive module and the basic areas in the menu.


Usage of Drive Content

You can examine the steps for viewing, selecting, and processing files and folders.