Supsis AI WhatsApp Business API Reports
The Supsis AI platform offers detailed reports where you can track all messaging activities and wallet movements that occur through WhatsApp Business API. This guide explains how to use the reports, what they cover and how to integrate them into your business processes.
Message Traffic Reports
Message Traffic Reports allow you to track incoming and outgoing messages that occur through your WhatsApp channel on an hourly, daily, weekly or monthly basis. These reports help you optimize your communication strategy by analyzing your customer interactions.
Accessing Message Traffic Reports and Reading Reports
1-) Accessing Reports Menu
- Log in to the Supsis AI panel and click on the reports menu marked with card number 1.
2-) Accessing WhatsApp Business API Reports
- Click on the WhatsApp Business API option from the opened menu. (Shown with number 2 in the image.)
3-) Message Traffic
- Reports are displayed under the "Message Traffic" heading. Incoming messages represent messages coming to you, Outgoing messages represent messages you sent. All messages, including bulk messages, are listed in these reports.
4-) Filtering Options
- You can customize the data using channel and date-based filtering options. (Shown with number 4 in the image.)
What Can Be Done with Message Traffic Reports?
- You can analyze message data on an hourly, daily, weekly or monthly basis.
- You can see when there are intense demands by tracking the number of incoming and outgoing messages separately.
- You can make more detailed analyses by focusing on specific time periods.
Bulk Message Sending Control
WhatsApp Business API reports allow you to track bulk message sending. You can examine the number of messages sent, response rates and overall effectiveness through reports and optimize your strategy.
Wallet Status Reports
Wallet Status Reports provide tracking of expenses made through WhatsApp Business API. Through these reports, you can see the distribution of your expenses over time.
Accessing Wallet Status Reports
- After accessing WhatsApp Business API reports, reports about your wallet are also located right below.
- Expenses can be reported on an hourly, daily, weekly or monthly basis.
What Can Be Done with Wallet Status Reports?
- You can track your total expenses, so you can see a summary of all expenses made through WhatsApp Business API.
- You can view your average expenses in a specific time period and optimize your budget.
- You can focus on specific expenses or specific time periods with filtering options.
Conclusion
WhatsApp Business API Reports provided through the Supsis AI platform allow you to analyze your message traffic and expenses in detail. Through these reports, you can optimize your customer interactions and manage your budget more effectively. We recommend using these reports regularly to make your business processes more efficient.
The Supsis AI platform helps increase your business performance by allowing you to track all operations that occur through WhatsApp Business API.