Ticket Retrieval Methods
Ticket Retrieval Methods allows you to convert responses and comments coming from Instagram, Facebook, Chatbot, Web, Forms, Trendyol and Automation into a ticket system and manage them in a more organized and effective way. Thanks to this feature, you can track customer interactions from a single panel, organize requests and provide quick solutions. This way, you can optimize your customer support processes and create a more efficient workflow.
Ticket Retrieval Methods Elements:
- Instagram Ticket Retrieval
- Facebook Ticket Retrieval
- Form Ticket Retrieval
1.) Instagram Ticket Retrieval
Instagram Ticket Retrieval provides a more organized management and quick response opportunity by redirecting your comments and mentions on Instagram to the ticket system. This way, you can track customer interactions more effectively, easily manage comments and optimize your processes. To activate the ticket retrieval feature, you can review
this document
.
2.) Facebook Ticket Retrieval
Facebook Ticket Retrieval provides more organized and effective comment management by transferring comments and mentions made under your Facebook posts to the ticket system. Thanks to this feature, you can track customer interactions from a single panel, respond to comments quickly and optimize your processes. To activate the ticket retrieval feature, you can review
this document
.
3.) Form Ticket Retrieval
Supsis Form Ticket Retrieval allows you to automatically transfer every response coming from your created form to the ticket system. Thanks to this feature, you can manage form responses in a more organized way, track customer requests from a single panel and make your business processes more efficient. To activate the ticket retrieval feature, you can review
this document
.
