TECHNICAL PROBLEMS AND SOLUTIONS

1. Connection Problems

• Problems:
  • Internet connection interruptions or slowdowns.
  • Access blocks due to VPN or firewall settings.
• Solution:
  • Check your internet connection and restart the modem or router if necessary.
  • Review VPN or firewall settings and update configurations when needed.

2. Software Errors

• Problems:
  • Software shutting down unexpectedly or freezing.
  • Compatibility issues that arise after updates.
• Solution:
  • Make sure you are using the latest version of the software. Check and install updates.
  • Restart the software or reinstall if necessary.

3. Login Problems

• Problems:
  • Incorrect username or password entry.
  • Account locking or removal of login authorization.
• Solution:
  • Make sure you enter your username and password correctly.
  • If you have locked your account, follow password reset steps or contact the support team.

4. Data Synchronization Problems

• Problems:
  • Data not being synchronized correctly.
  • Synchronization errors with cloud services.
• Solution:
  • Check your internet connection and make sure it's strong.
  • Review synchronization settings and manually start synchronization when needed.

5. Notification Problems

• Problems:
  • Notifications not arriving on time or not coming at all.
  • Problems with email, SMS or application notifications.
• Solution:
  • Check notification settings and make sure necessary permissions are granted.
  • Try to solve the problem by restarting the application or updating notification settings.

6. API and Integration Problems

• Problems:
  • Failed integration with other systems.
  • API calls failing or receiving incorrect responses.
• Solution:
  • Check API keys and integration settings.
  • Review integration documentation and make sure you follow correct configuration steps.

7. Database Errors

• Problems:
  • Database access errors.
  • Data loss or corruption in the database.
• Solution:
  • Check database connection settings and update when necessary.
  • Try to resolve problems by getting help from the database administrator.

8. Browser Compatibility Problems

• Problems:
  • Application not working properly in a specific browser.
  • Problems arising from browser cache and cookies.
• Solution:
  • Clear browser cache and cookies.
  • Check if the problem continues by using a different browser.

9. Performance Problems

• Problems:
  • Application running slowly or not responding.
  • Performance drops experienced on the server side.
• Solution:
  • Restart your device and close unnecessary applications.
  • Contact the support team for performance problems experienced on the server side.

10. User Interface Problems

• Problems:
  • UI (User Interface) elements not loading or displaying correctly.
  • Buttons or links not working.
• Solution:
  • Restart the browser or application.
  • If the problem persists, report to the support team.

11. Security Problems

• Problems:
  • Problems related to account security (hacking, unauthorized access, etc.)
  • Threats arising from security vulnerabilities.
• Solution:
  • Review your account's security settings and change your password when necessary.
  • If you notice suspicious activities, contact the support team immediately.

12. Audio and Video Problems

• Problems:
  • Quality problems experienced in voice or video calls.
  • Technical problems related to microphone or camera.
• Solution:
  • Check and update your device's audio and video settings when necessary.
  • Make sure your internet connection is sufficient.

13. Device Incompatibilities

• Problems:
  • Device compatibility problems in mobile applications.
  • Incompatibilities experienced in old or unsupported devices.
• Solution:
  • Install the latest version of the application and make sure your device's software is up to date.
  • Try using alternative devices for old or unsupported devices.