FEEDBACK
1. How is feedback given to the support team?
Your feedback is very important to us. We take into account every feedback you make to provide you with better service. To give feedback to our support team, you can send an email to support@supsis.com or convey your feedback to the representative during live support.
2. How is your feedback evaluated?
We take into account your opinions about our current performance and always continue to improve our service to provide better service. We examine your feedback in detail, forward it to our relevant unit, and evaluate every feedback as an opportunity to increase our service quality.
3. What should I pay attention to when giving feedback?
When you decide to give feedback after benefiting from our support team's service, you should pay attention to explaining your experience in detail. Additionally, supporting your feedback with screenshots makes the evaluation process faster.
4. Do you get a response after feedback?
If needed, you will be contacted regarding your feedback that has been taken into evaluation, and information about your feedback will be provided.
5. Where is feedback stored?
Your feedback used to increase service quality is stored securely at Supsis AI. The care we show for customer and business information also applies to your feedback. Your privacy is important to us.
6. Thank you for your feedback!
Your feedback plays an important role in the development of Supsis AI services. Therefore, we thank you for every feedback you make and want you to know that we are constantly working to provide better service. We wish you good days!