CONTACTING SUPPORT TEAM

1. How can I contact the Supsis support team?

You can contact the support team to learn about what you are curious about while benefiting from Supsis AI services or to find solutions to the problems you encounter. You can use the Live Support option on our website, write to the support email, or reach us by phone.

2. What hours does the Supsis support team serve?

Supsis AI provides uninterrupted service. Supsis AI, which provides 7/24 support, always finds solutions to your problems.

3. How quickly are support requests responded to?

The support you request for the problem you experience reaches you as an instant response. Thanks to Supsis AI, which provides uninterrupted service, you can reach the answer you need quite quickly. However, changes can be observed in this time depending on the intensity.

4. How is live chat with the support team started?

When you need to communicate with the live support team against the digital problems you encounter, you can click the "Live Chat" button on our website. You can instantly start chatting with our support team through this button located in the bottom right corner of our website.

5. What information should I provide when creating a support request?

When creating a support request about the problem you are experiencing, you need to include details. Explaining the problem you present in detail with screenshots and conveying your contact information helps the current problem to be resolved quickly.

6. How is a support request created via email?

To create a support request via email, you can send an email to support@supsis.com. Don't forget to specify the details of the problem you are experiencing in the email content.

7. Is it possible to get support by phone?

You can also reach Supsis AI support by phone. You can contact the support team through the +902162322282 number, express the problem you are experiencing, and get help by sharing the details. Our support team will be happy to help you.

8. What can I do before contacting the support team?

To find a solution to your current problem, you can review the help documents provided by Supsis AI and learn whether there is any detail about the problem you are experiencing in the frequently asked questions section. If you cannot reach the information you need, our support team will be happy to help you.

9. How is feedback given to the support team?

To provide feedback to our support team, you can send an email to support@supsis.com or convey your feedback to the representative during live support. This way, the support team provides service with more effective performance.

10. How is the status of support requests tracked?

Supsis AI allows you to be easily informed about the entire process. You can track the status of the request you submit through the Supsis customer panel. If your support request is created, you can check your status with the reference number given to you.