Channel Distribution
In this section, you can analyze chats coming through different channels:
Channels Chart:
Shows the distribution of chats coming through different channels (for example, Supsis Api and Supsis Whatsapp) over time. This chart allows you to see which channel received more chats when.
Chart Types:
You can convert the chart to table view, switch between different chart types, and download chart data. These features make analysis and reporting easier.
Download Option:
By clicking the download icon in the top right corner of the chart, you can download the chart to your computer and export it.
This way, you can optimize your customer communication strategies by analyzing chats coming through different channels.