Supsis Integrations
Introduction
Supsis is an advanced artificial intelligence supported live support software that offers multi-channel support to manage customer relationships and optimize business processes. This software provides the opportunity to manage all your communication channels from a single point and is supported by various integrations. The Supsis Integration Panel enables easy management of these integrations, allowing you to create a communication infrastructure suitable for your business needs.
Accessing the Integrations Menu
To access integrations in the Supsis AI panel, you can follow the steps below:
- Left Menu of the Panel: You can reach the integration panel by clicking on the "Integrations" option from the menu on the left side of the Supsis AI panel.
Integrations
2-) Supsis Chat Bubble
- Description: Thanks to this chat bubble integrated into your website, you can communicate instantly with your visitors. Chats can be managed by your customer representatives or chatbots.
- Features: Instant messaging, automatic welcome messages, collecting user information.
3-) Webhooks
- Description: Supsis provides data transmission between various systems by integrating with Webhooks. This feature allows you to automate your business processes and connect with other software.
- Features: Real-time data synchronization, automatic triggering, customizable webhooks.
4-) WhatsApp V1 (Web)
- Description: This integration, which requires a WhatsApp Plan, allows you to establish basic communication between Supsis and WhatsApp. It allows you to manage chats through WhatsApp Web.
- Features: Instant messaging, basic chat management, collecting user information.
5-) WhatsApp V2 (Web)
- Description: This integration allows you to communicate between WhatsApp and Supsis with more advanced features, working through WhatsApp Web V2 version.
- Features: Advanced messaging, media sharing, user interaction analysis.
6-) WhatsApp Business API
- Description: This integration establishes an API-based connection between Supsis and WhatsApp. It enables businesses to establish fast and reliable customer communication through WhatsApp.
- Features: Automatic messaging, button message sending, customized bulk message sending, business profile management.
Supsis Integrations
Introduction
Supsis is an advanced artificial intelligence supported live support software that offers multi-channel support to manage customer relationships and optimize business processes. This software provides the opportunity to manage all your communication channels from a single point and is supported by various integrations. The Supsis Integration Panel enables easy management of these integrations, allowing you to create a communication infrastructure suitable for your business needs.
Accessing the Integrations Menu
To access integrations in the Supsis AI panel, you can follow the steps below:
- Left Menu of the Panel: You can reach the integration panel by clicking on the "Integrations" option from the menu on the left side of the Supsis AI panel.
Integrations
2-) Supsis Chat Bubble
- Description: Thanks to this chat bubble integrated into your website, you can communicate instantly with your visitors. Chats can be managed by your customer representatives or chatbots.
- Features: Instant messaging, automatic welcome messages, collecting user information.
3-) Webhooks
- Description: Supsis provides data transmission between various systems by integrating with Webhooks. This feature allows you to automate your business processes and connect with other software.
- Features: Real-time data synchronization, automatic triggering, customizable webhooks.
4-) WhatsApp V1 (Web)
- Description: This integration, which requires a WhatsApp Plan, allows you to establish basic communication between Supsis and WhatsApp. It allows you to manage chats through WhatsApp Web.
- Features: Instant messaging, basic chat management, collecting user information.
5-) WhatsApp V2 (Web)
- Description: This integration allows you to communicate between WhatsApp and Supsis with more advanced features, working through WhatsApp Web V2 version.
- Features: Advanced messaging, media sharing, user interaction analysis.
6-) WhatsApp Business API
- Description: This integration establishes an API-based connection between Supsis and WhatsApp. It enables businesses to establish fast and reliable customer communication through WhatsApp.
- Features: Automatic messaging, button message sending, customized bulk message sending, business profile management.
7-) Instagram
- Description: Supsis works integrated with Instagram, allowing you to chat with your customers through Instagram. This integration requires an Instagram Plan.
- Features: Instant messaging, customer interaction analysis, automatic responses.
8-) Messenger
- Description: Chat with your customers through your Facebook page and send automatic messages with chatbots. This integration allows you to manage messages coming through Facebook.
- Features: Automatic welcome messages, collecting user information, message queuing.
9-) Meta Leads
- Description: With the Meta Leads integration, you can access your potential customers through Supsis and direct them through chatbot or support ticket creation.
- Features: Automatic lead management, chatbot integration, lead segmentation.
10-) Telegram
- Description: By establishing a direct connection between Supsis and Telegram, you can communicate effectively with your Telegram users.
- Features: Instant messaging, media sharing, group chat management.
11-) Mail
- Description: You can use this integration to manage requests and support requests coming through email. It provides easy information transfer between Supsis and Mail.
- Features: Automatic email responses, email tracking system, spam filter.
12-) SMS - Postacell
- Description: By activating the SMS sending integration through the PostaCELL SMS provider, you can send SMS to your customers quickly.
- Features: Automatic SMS sending, campaign management, personalized messages.
13-) OpenAI
- Description: By activating OpenAI services, you can use Supsis Chatbot AI Responses, AI Assistant Pilot and Chatbot Knowledge Base features.
- Features: Natural language processing, automatic response generation, knowledge base integration.
14-) Ideasoft
- Description: By integrating with the Ideasoft API, you can offer an advanced chatbot experience. This integration allows you to automate your e-commerce processes.
- Features: Order management, customer support automation, inventory control.
15-) Ticimax
- Description: By sending automatic messages to Ticimax members, you can establish an effective communication network through your e-commerce site.
- Features: Automatic campaign management, customer segmentation, order verification.
Features and Advantages
- Central Management: Supsis offers the opportunity to manage all your communication channels from a single panel. This way, you can instantly see and respond to customer requests from different platforms.
- Chatbot and Artificial Intelligence: Supsis's integrated chatbots and artificial intelligence support provide automatic responses to customers and increase customer satisfaction. It is ideal for giving quick responses to frequently asked questions and automatically processing customer requests.
- Easy Integration: Integrate easily with different platforms to make your business processes efficient. Supsis ensures that integrations are carried out quickly and smoothly.
- Flexibility and Scalability: Supsis integrations can be customized and scaled according to your business needs. Whether you are a small business or a large organization, Supsis offers flexible solutions.
Conclusion
The Supsis Integration Panel offers comprehensive and flexible solutions to meet your business's multi-channel communication needs. By managing all integrations on a single platform, you can increase customer satisfaction and optimize your business processes. Supsis contributes to your business growth by offering modern and innovative approaches in customer relationship management.
