What Benefits Does Supsis Telegram Integration Provide You?
Introduction
Supsis allows you to communicate with your customers effectively and quickly through Telegram integration. Thanks to this integration, you can easily manage customer requests coming through Telegram and increase customer satisfaction.
Advantages of Integration
Central Management
- Central Management: You can manage all communication requests from Telegram from a single panel. This central management speeds up communication processes and increases efficiency.
Chatbot and Artificial Intelligence Support
- Chatbot and Artificial Intelligence Support: You can manage communication requests from Telegram with chatbots and artificial intelligence. Chatbots provide instant responses to frequently asked questions, while artificial intelligence answers more complex questions.
Customer Segmentation
- Customer Segmentation: By collecting information from everyone who writes through Telegram, you can segment users. This segmentation makes your marketing strategies more targeted and effective.
Usage Scenarios
- Automatic Responses: Chatbots provide artificial intelligence supported responses to questions customers frequently ask.
- Customer Support: Representatives manage requests coming through Telegram quickly and efficiently.
- Customer Segmentation: By collecting customer information, you can make your marketing strategies more targeted.
Supsis Telegram integration increases your business efficiency by optimizing customer communication. Thanks to this integration, you can increase customer satisfaction and run your marketing strategies more effectively. When you have additional questions or need help with integration, you can contact the Supsis support team.
Telegram Integration Steps
To perform Telegram integration through the Supsis platform, follow the steps below:
1. Getting Token from BotFather
- Find and open the BotFather bot in the Telegram application.
- Create a new bot or get the token information of an existing bot.
2. Token Information Entry
- Go to the Supsis integration screen.
- In the window opened for Telegram integration, enter the bot token information you got from BotFather in the "Token" field.
3. Completing Integration
- After verifying the token information you entered, click the "OK" button.
These steps and advantages summarize how to do Supsis Telegram integration and how it will benefit your business. If you experience any problems during the integration process, you can get help by contacting the Supsis support team.