Instagram Channel Internal Details
Instagram Channel Internal Details, in this section we will get to know the pages where you can edit your Instagram channel at a basic level. You can configure and manage your channel settings through the Detail, Visibility and Comment Management pages.
Channel Details:
- Detail
- Visibility
- Comment Management
1.) Detail
The Detail Page allows you to edit the basic details of your Instagram channel. In this area, you can determine whether your messages will be routed to department, live support, chatbot or hybrid system.
For more information about using the detail page, you can access it from here .
2.) Visibility
The Visibility Page allows you to edit which departments and representatives your Instagram channel can be viewed by.
For more information about using the visibility page, you can access it from here .
3.) Comment Management
The Comment Management Page allows you to manage comments on your Instagram channel. In this area, you can determine whether your comments will be routed to chatbot or ticket system.
For more information about using the Comment Management page, you can access it from here .