What is an AI Assistant?
AI Assistant is a digital assistant developed with the latest technology that can respond to users' needs quickly, effectively and efficiently. The AI assistant used in the Supsis system is designed to optimize your business's operational processes, increase efficiency and maximize customer satisfaction. Our AI assistant has advanced natural language processing (NLP) capabilities and provides personalized and accurate information to users by interacting with them.
Here are the main features offered by our AI assistant:
1. Website Information Integration
You can load important information from your business website into our AI assistant. This way, our system can add all the information flow on your website to its memory and provide responses to your visitors and customers based on this foundation. This way, users can quickly access topics such as frequently asked questions, product details and service information. This feature increases customer satisfaction by making your website easier to use.
2. Frequently Asked Questions (FAQ)
You can automate your customer service processes by loading frequently asked questions (FAQ) and their answers into our AI assistant. The system provides instant responses to your customers' most frequently asked questions, saving both time and improving customer experience. This feature especially lightens the workload of your customer support team and ensures that basic questions are answered without human intervention.
3. Business-Related Documents Integration
You can integrate your business's product catalogs, service policies, warranty conditions and other important documents into the AI assistant. These documents help your customers make more informed decisions by immediately providing the information they need. The assistant can provide the most up-to-date information from these documents in response to questions asked by users.
4. Article and Information Content Loading
You can load articles and informative content related to your business's area of expertise into our AI assistant. This feature provides in-depth information to your customers while highlighting your business's knowledge and expertise in the industry. This content becomes a powerful source of information for users who want to understand your products or services in more detail.
5. Task Direction with Instruction Lists
You can provide a more efficient working process by loading instruction lists for specific tasks and operations into the AI assistant. Thanks to this feature, the assistant manages scenarios for customer requests more effectively. For example, it can provide step-by-step installation instructions to customers or provide guidance required for a specific operation.
6. Social Media and Website Integrations
Our AI assistant can seamlessly integrate with all social media platforms (Facebook, Instagram, WhatsApp, etc.) and websites. Thanks to this integration, you can provide uninterrupted and integrated service to your customers regardless of which platform they use. You can respond to social media comments, manage direct messages, and increase customer satisfaction by answering questions coming through these channels.
7. WhatsApp Bulk Message Integration
Our AI assistant can send bulk messages through WhatsApp and effectively handle requests from these messages. WhatsApp Bulk Message Integration allows you to establish fast and effective communication with your customers and provides instant responses to customer requests. This feature is particularly useful for campaign announcements and information messages.
8. AI Enhanced with ChatGPT 4.0 Infrastructure
Our AI assistant uses the latest ChatGPT 4.0 infrastructure. This technology maximizes natural language processing capacity, providing more human-like and intelligent interaction with users. The ChatGPT 4.0 infrastructure adds flexibility and depth to the AI assistant, ensuring that users receive more accurate and detailed responses to their questions. Thanks to this technology, your assistant not only answers simple questions, but can also manage complex scenarios.