Instagram Post Management with Artificial Intelligence
Supsis AI brings all communication channels together on a single panel. Instagram is also among these channels. Post management on this channel is provided with artificial intelligence with the help of Supsis. Activities such as classification of comments and meeting with appropriate responses are included in post management where artificial intelligence plays a role.
The control of comments made on Instagram posts is carried out automatically and quickly thanks to Supsis. Artificial intelligence helps you manage the process more effectively by allowing you to use ready-made templates.
Artificial intelligence, which allows automatic evaluation of interaction, enables you to have a more dynamic structure on Instagram. In this process, manual interventions are minimized.
To benefit from Supsis AI services, you must first log into the panel. You need to reach the "Chatbot" page in the panel and view the decision tree. Here is the scenario that artificial intelligence will follow. Among the bots on the right side are the conditions and actions reserved for Instagram.
It is possible to make artificial intelligence function for your Instagram channel by using these. The steps you need to follow for this are listed below:
1. Using Ready-Made AI Instagram Template
- AI Instagram Comment Template: The "AI Instagram Comment" template marked with "a" in the image is the starting point of the automatic classification and response process.
- With the use of this template, every comment reaching your Instagram posts is analyzed by artificial intelligence. Artificial intelligence, which helps your Instagram account to be more effective, makes your business process easier for you.
- How to Use? To use this template, you need to drag and add it to the workflow.
2. Adding AI Classification
- Classify Comments Bot: The "Classify Comments" bot marked with "b" in the image uses artificial intelligence to categorize comments into specific categories.
- Comments made on your posts are classified by artificial intelligence as positive, negative or spam. As a result of this classification, comments have the opportunity to be met with the most appropriate response.
- How to Use? You can use this bot by adding it behind the Instagram template.
3. Filtering with AI Classification Results
- Adding Filter: For the comments classified by artificial intelligence to reach an effective result, a filter is needed. You need to add filters that will meet the comments you segment as positive or negative.
- How to Do It? You can achieve this by adding a filter block behind the classification block. You can categorize these filters under headings such as "Thank you message, complaint, advertisement, slang".
4. Determining Interaction According to Filter Results
- Interactions Appropriate to Filter Results: Add the interaction to be made behind each filter result.
- These interactions include:
- Reply to Comment: Replies to the incoming comment under the post.
- Reply to Comment with DM: Sends a direct message to the user.
- Hide Comment: Hides the comment under the post.
- Delete Comment: Deletes the comment from under the post.
Example Workflow
1. Adding Ready-Made AI Instagram Template:
- Example: Let's leave the management of an Instagram account for health tourism to artificial intelligence.
- Allow your Instagram post management to be provided by artificial intelligence by adding the AI template to your workflow.
2. Classifying Comments:
- Example: Let's provide AI classification for comments coming to your Instagram account that conducts activities for health tourism.
- AI analyzes comments containing questions about treatments, requesting price information or advertising under separate headings.
3. Filtering with Classification Results:
- Example: To meet a comment from a consultant who states that they are satisfied with the treatment with "Thank you message", you need to add a filter.
- With the added filter, you ensure that classified comments are categorized. "Complaint", "Suggestion", "Advertisement/Sexual Content/Slang" and "Other" are ideal options for the filters you will create.
4. Determining Interaction According to Filter Results:
- Example:
- Add the "Reply to Comment" block behind the "Thank You Message" filter. ("I am satisfied with your service." / "Thank you")
- Add the "Reply to Comment with DM" block behind the "Complaint" filter. ("No one responds to me!" / "What is your complaint?)
- Add the "Reply to Comment" block behind the "Suggestion" filter. ("It would be better if the service was provided differently." / "Thank you for your suggestion.")
- Add the "Delete Comment" block behind the "Advertisement/Sexual Content/Slang" filter. ("Don't miss this campaign!" / "Delete Comment")
- Add the "Hide Comment" block behind the "Other" filter.
By following these steps, you can leave your Instagram post management under the control of artificial intelligence and enjoy the fast and practical service it will offer you. Supsis AI offers you this service with all its quality!