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Chatbot Scenario Creation AI Chatbot Design Empty Chatbot Template Website Chatbot Integration Ready Chatbot Templates Industry Chatbot Solutions Chatbot Automation Settings Chatbot Test and Publishing Chatbot Quick Setup Chatbot AI Integration Customer Interaction Management

Create Bot

The Create Bot menu allows businesses to create new chatbot and AI scenarios to manage customer interactions. Through this menu, you can develop original scenarios by creating a completely empty bot or create a chatbot flow by utilizing the content on your website. Additionally, you can quickly prepare a chatbot suitable for your business with ready options such as basic templates and industry-based advanced templates. This way, businesses can easily improve the customer experience by activating their chatbots with minimal setup.

  • a. Empty Bot
  • b. Website Bot
  • c. Ready Basic Templates
  • d. Advanced Industry Templates

a-) Empty Bot

With this option, you can create a completely empty chatbot. This offers you the freedom to organize all flows and content from the beginning according to your own needs. You can configure details such as how the bot will respond, what action it will take in which situation, what questions it will ask. It is ideal for users who want to create a bot that best suits their own business workflow.


b-) Website Bot

The Website Bot option creates a chatbot scenario by scanning the information on your business website. During this process, the content on your website is analyzed by artificial intelligence and a chatbot flow suitable for the analysis result is created. Additionally, the information on your website is added to the AI knowledge pool. This way, when the chatbot cannot respond or is insufficient, artificial intelligence can come into play and respond to user questions. OpenAI integration is required for this feature. You can examine the steps in this documentation for integration. After setting up the integration, you can automate your chatbot based on your website data by providing the necessary steps.


c-) Ready Basic Templates

This section contains various basic template scenarios. These templates are ideal for understanding the basic working logic of the bot and creating a flow for your easy usage needs. After creating the bot, you can examine the bot with the "Test Bot" option and better understand the working logic of the system.


d-) Advanced Industry Templates

These are advanced templates specially prepared by the Supsis team for specific industries. These templates are optimized according to industry needs. You can start using your bot immediately with minimal customization by selecting these templates. This way, you can quickly create a chatbot solution suitable for your industry without needing complex configurations. To access more advanced industry templates, you can use the industry templates button from the left side by logging into the chatbot menu.