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Supsis AI Sales and Billing Guide

1. Sales Process

1.1 Purchase Process

To benefit from Supsis AI services, you can purchase a package by following the steps below:

  1. Log into your account and click on the "Invoice & Payment" tab from the left menu.
  2. Go to the Packages section and select the one that suits your needs.
  3. Click the Purchase button to be directed to the payment screen.
  4. Select your payment method and complete the transaction.

1.2 Contact with Sales Team

To get detailed information about special packages or additional services, you can contact our Sales Team. You can reach us through the following channels:

  • Email: sales@supsis.com
  • Phone: +90 216 232 2282
  • Live Support: Live chat button on the website

2. Billing Process

2.1 Invoice Creation and Viewing

Invoices are created for all services you purchase. To view your invoices:

  1. Click on the "Invoice & Payment" tab from the left menu of the panel.
  2. Go to the "My Invoices" section at the bottom of the page.
  3. Here you can track the amount, cut date and status ("Paid" or "Unpaid") of your created invoices.

2.2 Payment Methods

Supsis AI offers different payment methods. You can complete the payment process with the following methods:

  • Credit/Bank Card
  • Wire Transfer/EFT
  • Digital Wallets (if available)

Your invoice will be automatically created when your payments are completed.

2.3 Invoice PDF Download

To download your invoices in PDF format:

  1. Go to the My Invoices section.
  2. Click the "Download as PDF" button next to the relevant invoice.
  3. Your invoice will be downloaded to your device.

3. Frequently Asked Questions About Purchase and Billing

3.1 How Can I Update My Invoice Information?

To make changes to your invoice information, you can update the invoice address and payment method sections in the "Invoice & Payment" tab.

3.2 My Payment Transaction Failed, What Should I Do?

If you encounter an error during payment:

  • Make sure your card information is correct.
  • Check that your bank allows online transactions.
  • Try an alternative payment method.
  • If the problem persists, contact our support team at support@supsis.com.

3.3 What is the Cancellation and Refund Policy?

Supsis AI values customer satisfaction. You can contact our sales team to get information about cancellation or refund procedures for the packages you purchase.

This guide provides detailed information about the Supsis AI sales and billing process. You can reach our support team for more support. 🚀